Crocker Art Museum Web Privacy Policy

CROCKER ART MUSEUM WEB PRIVACY POLICY AND TERMS OF USE

Privacy Policy 
Your privacy is important to us. It is Crocker Art Museum's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, crockerart.org, and other sites we own and operate. This policy is effective as of 20 June 2022 and was last updated on 20 June 2022. 

Information We Collect 
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services. 

Log Data 
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons. 

Personal Information 
If you elect to create an account with us through crockerart.org to purchase memberships or tickets, or make a donation on our website, we may ask for personal information which may include one or more of the following: 

  • Name 

  • Email 

  • Phone/mobile number 

  • Home/mailing address 

  • Payment Information   

Legitimate Reasons for Processing Your Personal Information 
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you. 

Collection and Use of Information 
We may collect personal information from you when you do any of the following: 

  • Sign up to receive updates from us via email or social media channels 

  • Use a mobile device or web browser to access our content 

  • Contact us via email, social media, or on any similar technologies 

  • Make a purchase or donation 

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes: 

  • to enable you to customize or personalize your experience of our website  

  • to contact and communicate with you 

  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you 

  • for internal record keeping and administrative purposes 

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources. 

Security of Your Personal Information 
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. 

How Long We Keep Your Personal Information 
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes. 

Children’s Privacy 
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. 

International Transfers of Personal Information 
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy. 

Your Rights and Controlling Your Personal Information 
You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. 

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity. 

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date. 

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. 

Email: customerservice@crockerart.org or membership@crockerart.org
Phone: 916-808-7000 or 916-808-6730

Use of Cookies 
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. 

Limits of Our Policy 
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices. 

Changes to This Policy 
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.  

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information. 

Contact Us 
For any questions or concerns regarding your privacy, you may contact Customer Service at customerservice@crockerart.org. 

 

Terms of Use 

Acceptance of Terms and Conditions 
The Crocker Art Museum (“Crocker”) provides this website (crockerart.org) in support of its charitable and educational mission to connect people with art, ideas, each other, and the world around them. BY ACCESSING THE CROCKER WEBSITE, YOU ACCEPT WITHOUT LIMITATION OR QUALIFICATION THESE TERMS AND CONDITIONS (the “Terms and Conditions”). THE CROCKER ART MUSEUM MAY REVISE THESE TERMS AND CONDITIONS AT ANY TIME, WHICH REVISIONS SHALL BIND YOU. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE EXIT THE CROCKER WEBSITE NOW AND REFRAIN FROM FURTHER USE. 

Protection of privacy 
The Crocker is committed to protecting the privacy of its website visitors in accordance with applicable laws and regulations. All information gathered from you in connection with your use of the Crocker website is governed by Crocker’s Privacy Policy. Please note that the Crocker website is not specifically dedicated to children and Crocker does not actively solicit information from children. Children under the age of 12 are required to obtain permission from an adult before submitting information to the Crocker website. 

Trademarks 
The names, titles, trademarks, service marks, and logos that appear on the Crocker website are registered and unregistered marks of Crocker, including but not limited to The Crocker Art Museum and the Crocker. You may not use the Crocker Trademarks without Crocker’s prior, written permission. 

The trademarks of third parties may also appear on the Crocker website from time to time; you may not use these trademarks without prior, written permission of their respective owners. You acknowledge and agree that nothing on the Crocker website grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any of the Crocker Trademarks or may be construed to mean that Crocker has authority to grant any right or license on behalf of any third party trademark owner. 

All content is protected by copyright laws 
Images, text, software, documentation, electronic text and image files, audio and video files and clips, and other materials on the Crocker website are protected by copyright laws and may be covered by other restrictions including for example, rights of privacy and publicity, as well. The Crocker retains all rights it may hold, including copyright, in data, image, text, and any other information contained in these files. Copyrights and other proprietary rights in the material on this website may also subsist in individuals and entities other than, and in addition to, the Crocker. The Crocker expressly prohibits the copying of any protected materials on this website, except for the purposes of fair use as defined in the copyright laws, and as described below. 

 

Fair use is permitted 
Fair use of copyrighted material includes the use of protected materials for noncommercial educational purposes, such as teaching, scholarship, research, criticism, commentary, and news reporting. Except when otherwise noted, users who wish to download or print text, audio, video, image and other files from the Crocker’s website for such uses are welcome to do so without the Crocker’s express permission. In accordance with scholarly practice, users of materials (whether copyrighted or not) in publications, etc., should cite the author/artist as well as the source; the citation should include the URL “www.crockerart.org” 

By downloading, printing, or otherwise using text, audio, video, image and other files from the Crocker website, whether accessed directly from this website or via other sites or mechanisms, users agree that they will limit their use of such files to fair use, and will not violate the Crocker’s or any other party’s proprietary rights. 

Commercial use is prohibited 
Unauthorized downloading, publication or exploitation of the Crocker’s files for commercial purposes is specifically prohibited. Anyone wishing to use any of these files or images for commercial use, publication, or any purpose other than fair use as defined by law, must request and receive prior permission. All requests to reproduce works of art from the Crocker’s collection should be sent to curatorial@crockerart.org.   

Reservation of rights 
All rights not expressly granted by the Crocker herein are specifically and completely reserved. Nothing on the Crocker website or in these Terms and Conditions grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any content or property of any third party, or may be construed to mean that the Crocker has authority to grant any right or license on behalf of any third party. 

Unrestricted forums 
The Crocker at times may provide unrestricted forums on the Crocker website for the exchange of ideas and information by participants. The Crocker does not edit or control the information, materials, or modifications posted to, or distributed through, the forums. By posting or distributing information, materials, or modifications through the forums, you expressly abandon any proprietary rights you may have therein, and you agree that such information, materials, or modifications may be freely used, copied, and distributed by others, without your permission, in any medium throughout the world. To the extent you wish to post or distribute information, materials, or modifications to the Crocker website that you do not own, the Crocker requires you to obtain any necessary permissions from the third party owners before doing so. You acknowledge and agree that you will not upload, distribute, or otherwise post any information, materials, or modifications to the Crocker website that is libelous, defamatory, threatening, abusive, unlawful or that encourages a criminal offense; contains any viruses or other code, file, or program that is designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; infringes the copyright or other proprietary rights of any third party; or contains any advertising, promotional, or solicitation material. 

Digital Millennium Copyright Act (DMCA) Notice 
In operating the Crocker website, we may act as a “services provider” (as defined by DMCA) and offer services as online provider of materials and links to third party websites. As a result, third party materials that we do not own or control may be transmitted, stored, accessed or otherwise made available using the website. In appropriate circumstances, we may take reasonable steps at our discretion to disable or terminate access to the Crocker website of users who may be repeat copyright infringers. If you believe any material available via the Crocker website infringes a copyright, you should notify us using the notice procedure for claimed infringement under the DMCA. We will respond expeditiously to remove or disable access to the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the Content. Our designated agent (i.e., proper party for notice) to whom you should address infringement notices under the DMCA is curatorial@crockerart.org.  Please provide the following notice: 

  • Identify the copyrighted work or other intellectual property that you claim has been infringed; 

  • Identify the material on the website that you claim is infringing, with enough detail so that we may locate it on the website; 

  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; 

  • A statement by you declaring under penalty of perjury that (a) the above information in your notice is accurate, and (b) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner; 

  • Your address, telephone number and email address; and 

  • Your physical or electronic signature. 

Submissions 
Any communication or material you post, transmit, or distribute to the Crocker website by electronic mail, form submission or otherwise, or any communication or material you post, transmit or distribute in any virtual or online Crocker event or program, including any data or other content, questions, comments, suggestions, or the like, is and will be treated as, nonconfidential and nonproprietary. Anything you so transmit or post may be used by the Crocker or its affiliates for any purpose, including but not limited to, reproduction, disclosure (to law enforcement entities or others), transmission, publication, broadcast, and posting. Furthermore, Crocker is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Crocker website or submit in any virtual or online Crocker event or program for any purpose whatsoever including but not limited to, developing, manufacturing, and marketing products using such information. 

Warranty and indemnification 
By using the Crocker website in any manner, you represent and warrant that your use will be consistent with these Terms and Conditions, including Fair Use. You agree to indemnify, defend, and hold the Crocker, its affiliates, trustees, directors, officers, employees, or agents harmless from all claims, causes, costs, expenses, fees (including reasonable attorneys’ fees), judgments, liabilities, losses, and damages arising from or relating to your use of the Crocker website. 

DISCLAIMER OF WARRANTIES 
THE CROCKER PROVIDES THE SITE ON AN “AS IS” BASIS. YOUR USE OF THE SITE, CONTENT, AND COMPILATION IS AT YOUR OWN RISK. THE CROCKER DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COPYRIGHT OWNERSHIP AND/OR NONINFRINGEMENT OF COPYRIGHTS OR OTHER THIRD PARTY PROPRIETARY RIGHTS. THE CROCKER DOES NOT WARRANT THAT THE SITE WILL PROVIDE CONTINUOUS, PROMPT, SECURE, OR ERROR-FREE SERVICE. THE CROCKER MAKES REASONABLE, ONGOING EFFORTS TO REVISE AND UPDATE THE SITE, BUT ASSUMES NO LIABILITY FOR ANY ERRORS OR OMISSIONS, INCLUDING THE INACCURACY OF CONTENT, OR FOR ANY DAMAGES OR LOSSES THAT YOU OR ANY THIRD PARTY MAY INCUR AS A RESULT OF THE UNAVAILABILITY OF THE SITE. THE CROCKER ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES MAY AFFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ARISING FROM YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO THE REPRODUCTION OF THE CONTENT OR COMPILATION 

LIMITATION OF LIABILITY 
NEITHER THE CROCKER, ITS AFFILIATES, TRUSTEES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS SHALL HAVE ANY LIABILITY FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, COMPENSATORY, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM OR RELATED TO YOUR USE OF THE SITE, CONTENT, AND/OR COMPILATION. 

Severance and waiver 
You acknowledge and agree that in the event any provision of these Terms and Conditions shall be held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, in any respect, the validity, legality, and/or enforceability of the remaining terms and conditions contained herein shall not in any way be affected or impaired thereby. In such event, the parties agree that such invalid term(s) or condition(s) shall be validly reformed by the court to as near approximate the intent of the parties as reflected in the provision, and if unreformable, shall be severed and deleted from these Terms and Conditions. The Crocker’s failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless agreed to in writing by the Crocker. 

Entire agreement 
These Terms and Conditions are the complete statement of the agreement of the parties with respect to the subject hereof and supersede all prior agreements and understandings between the parties hereto with respect to the subject hereof. In order to be binding, any amendment or modification of this Agreement must be effected by an instrument in writing signed by the parties.